BOOKING / CANCELLATION / REFUND POLICY:

GENERAL ADMISSION CLIMBING BOOKINGS:

At Clip 'n Climb Edmonton, all casual climbing session bookings are NON-REFUNDABLE but can be rescheduled. Rescheduling is subject to availability. To reschedule, call Clip 'n Climb Edmonton at 780-450-2277, giving the minimum period of prior notice listed below.

Bookings for less than 10 climbers: Should you need to reschedule your session for whatever reason, we will require a minimum of 48 hour notice prior to your booked session. Unfortunately, we are unable to offer any rescheduling if less than a 48 hour notice is given and then the booking/cancellation/refund policy applies.

Bookings for more than 10 climbers: Should you need to reschedule your session for whatever reason, we will require a minimum of 7 days notice prior to your booked session. Unfortunately, we are unable to offer any rescheduling if less than a 7 day notice is given and then the booking/cancellation/refund policy applies.

Please note there will be NO REFUND for no-shows on the day.

CORPORATE EVENTS / EXCLUSIVE HIRE / GROUP / PARTY / SCHOOL BOOKINGS:

Party and group bookings require 50% deposit at the time of booking. Should you need to cancelyour booking for whatever reason, we will need a minimum of 14 days notice for you to qualify for a refund less a $60 cancellation fee per booking. You are entitled to reschedule once. Unfortunately, we are unable to offer any rescheduling if less than a 14 day notice is given.

To reschedule, call Clip 'n Climb Edmonton at 780-450-2277.

Please note there will be NO REFUND for no-shows on the day.